1. Home
  2. FAQ
Help Centre · 10wincom Pakistan

10wincom FAQ — All Your Questions Answered

Whether you are just getting started or you have been playing for a while, this FAQ covers everything you need to know about your 10wincom account — from registration and deposits in PKR to Cricket betting, PSL markets, Live Casino, Slots, Bingo, withdrawals and responsible gaming.

30+
Questions Covered
7
Topic Categories
24/7
Live Support
Account Registration & Login
Deposits PKR & Payments
Betting Cricket & PSL
Casino Slots & Live
Withdrawals Cash Out PKR
Responsible Safe Gaming
About 10wincom

Everything You Need to Know About 10wincom

10wincom is an online gaming and sports betting platform built specifically for players in Pakistan. The platform brings together Cricket betting, PSL markets, Live Casino, Slot Games, Bingo, and a full sportsbook under one account — all running in PKR so there is no currency conversion involved at any point.

This FAQ page is the single place to find clear, straightforward answers to the questions that come up most often. Topics are grouped by category so you can jump straight to what you need — account setup and login, making a deposit with JazzCash, Easypaisa or Raast, placing bets on Cricket or PSL, playing Slots and Live Casino tables, withdrawing your winnings back to PKR, bonuses and promotions, and responsible gaming tools.

If you cannot find your answer here, the 24/7 live chat support team is accessible directly from any page on the platform. They can assist with account issues, payment queries, and anything else you need in real time.

New to 10wincom? Registration is free and takes under two minutes. Once your account is active you can explore the full Game Lobby, check live Cricket and PSL odds, join a Live Casino table, or spin the reels on one of hundreds of Slot Games — all from your mobile browser without downloading any app.

Can't find your answer below? Visit our About Us page or reach the 24/7 support team via live chat from any page on 10wincom. Support is available around the clock for all Pakistan players.

Quick Links
Create Free Account Log In
Why 10wincom

What Makes 10wincom the Go-To Platform in Pakistan

From Cricket odds to PKR withdrawals, here is a quick overview of the six things players across Pakistan rely on 10wincom for every day.

Cricket & PSL Betting

Pakistan Super League, T20 internationals, domestic fixtures and live in-play markets — all priced in PKR. Place bets over by over as the game unfolds from your mobile browser.

PKR Deposits via JazzCash & Easypaisa

Fund your account in seconds using JazzCash, Easypaisa, Raast, bank transfer or cards. No currency conversion — your balance, bets and winnings are always in PKR.

Live Casino with Real Dealers

HD-streamed Roulette, Baccarat, Blackjack and game shows with professional dealers running 24/7. Join a table in seconds at your preferred PKR stake level straight after login.

500+ Slot Games

Video slots with bonus rounds, progressive jackpots, classic reels and multi-line titles — all accessible with one login. Your recently played games and favourites are saved to your account.

Bonuses & Reload Promotions

Welcome bonuses, free bet credits, reload offers and cashback promotions are tied directly to your account. Log in and check the Promotions page to see every active offer available right now.

No App — Full Mobile Access

Everything works in your existing mobile browser on Android or iOS. No download required — just visit 10wincom, log in, and you have the full platform including betting, casino and deposits on any device.

Category 1

Account & Registration

Click the Register link in the navigation or go directly to the registration page. You will need to provide a valid email address or Pakistani mobile number, choose a password, and confirm you are 18 or over. The whole process takes under two minutes. Once your account is set up you can log in immediately and start exploring the platform.

Yes, registration is completely free. There are no joining fees or sign-up charges. You must be 18 years of age or older to create an account and use 10wincom. This is a firm requirement and applies to all players regardless of location. Age verification may be requested before a withdrawal is processed.

On the Login page, click the Reset Password option below the password field. Enter your registered email address or Pakistani mobile number. You will receive a reset link or one-time PIN. Follow the steps in the message to set a new password. If you do not receive it within a few minutes, check your spam folder or contact the 24/7 support team via live chat.

Yes. On the Login page, switch to the Mobile Number tab and enter the number you used during registration in the +92 format. You can then sign in with your password or request a one-time PIN sent directly to your phone. Both email and mobile login options are always available.

An account can be temporarily locked after several failed login attempts as a security measure. It may also be restricted if identity verification is pending. Contact the 24/7 live chat support team — they can verify your identity and guide you through the steps to restore full access quickly.
Category 2

Deposits & Payments in PKR

10wincom supports the most widely used payment methods in Pakistan: JazzCash, Easypaisa, Raast, bank transfer, debit and credit cards, and mobile wallets. All deposits are processed in PKR with no currency conversion. Visit the Deposit page after logging in to select your preferred method and see the current minimums and processing times.

JazzCash and Easypaisa deposits are typically credited to your 10wincom account within seconds to a few minutes. If your balance has not updated after 10 minutes and the transaction shows as completed on your mobile wallet side, contact live chat support with the transaction reference number and they will resolve it promptly.

Minimum and maximum deposit amounts vary by payment method. The Deposit page in your account shows the exact limits for JazzCash, Easypaisa, Raast, bank transfer and card options at the time of depositing. All amounts are displayed in PKR.

10wincom does not charge a platform fee on deposits. However, your own mobile wallet provider (JazzCash or Easypaisa) or bank may apply their standard transaction charges on their side. The full PKR amount you initiate from the 10wincom deposit page is what arrives in your account.
Category 3

Cricket & Sports Betting

Yes. PSL is one of the most popular betting markets on 10wincom. During the PSL season, you will find full match markets — match winner, top batsman, top bowler, over/under totals and more — along with live in-play betting so you can place bets as each over unfolds. All PSL bets are placed and settled in PKR.

The sportsbook covers Pakistan international Cricket (Tests, ODIs, T20Is), Pakistan Super League, and major international T20 tournaments. Available markets typically include match result, innings totals, top run scorer, top wicket taker, first wicket method, player performance specials, and live in-play over-by-over markets. The full list of active markets is visible on the Bet page after login.

Yes, live in-play betting is available for Cricket, Football, Esports and other sports events. Odds update in real time as the match progresses. For Cricket, you can bet over by over during T20 matches and PSL games. The live section is accessible from the Bet page — just filter for Live events.

Beyond Cricket, the sportsbook includes Football (major leagues and international fixtures), Esports (popular titles with pre-match and live markets), and other international sports events. The full selection is shown on the Bet page. Cricket and PSL remain the most actively traded markets for Pakistan players.
Category 4

Casino — Slots & Live Games

The Game Lobby features 500+ titles including video slots, classic reels, progressive jackpot slots, table games, and Live Casino. The full library is available to all registered and logged-in players. You can filter by category, search by title, and mark favourites that are saved to your account for quick access next time.

The Live Casino section runs 24/7 with professional dealers streaming in HD. Available games include multiple Roulette tables (different minimum PKR stakes), Baccarat variants, Blackjack with side bet options, and popular live game show formats. You join a table directly from your browser — no separate software or second login needed.

Yes. All Slot Games on 10wincom are fully optimised for mobile play. They run directly in your mobile browser on Android or iOS — Chrome or Safari both work fine. No app download is required. The games load quickly even on standard mobile data connections and support portrait and landscape orientations.

Bingo on 10wincom offers online Bingo rooms with scheduled games and prize pools in PKR. You purchase Bingo cards before a game starts, numbers are drawn automatically, and winnings are credited directly to your PKR balance when you complete a winning pattern. Check the Bingo page for active rooms, upcoming draws and current prize pools.
Category 5

Bonuses & Promotions

New player bonuses are available to accounts registered on 10wincom. The current welcome offer and any active new player promotions are listed on the Promotions page. Bonus details including the credited amount in PKR, applicable games, and wagering conditions are shown clearly on each individual promotion. Bonuses are credited after qualifying conditions are met.

Log in to your account and visit the Promotions page. Each active offer shows the claim steps — some are credited automatically when you meet the qualifying conditions (e.g. making a qualifying PKR deposit), while others may require you to opt in via the promotion card. Read each offer's terms to understand the qualifying deposit amount, wagering requirements, and expiry date.

Most bonuses on 10wincom do include wagering requirements — a specified multiple of the bonus amount that needs to be played through before the bonus balance converts to withdrawable PKR. The exact wagering requirement, eligible games, and expiry period are listed on each promotion card on the Promotions page. If you are unsure about the conditions of a specific bonus, the live chat support team can walk you through the details before you claim.

Yes. 10wincom regularly runs reload promotions, free bet offers, cashback deals, and seasonal Cricket and PSL specials for existing players. Check the Promotions page regularly — new offers are added throughout the month, and some are time-limited so it is worth checking in before you deposit or place your next Cricket bet.
Category 6

Withdrawals & Cashing Out PKR

Log in to your account, go to the Withdrawal section in your account menu, choose your preferred method — JazzCash, Easypaisa, Raast, or bank transfer — enter the PKR amount you want to withdraw, and confirm. Make sure the payout method matches the one used for your deposit where required. Your available PKR balance is shown in real time before you submit the request.

Processing times vary by method. JazzCash and Easypaisa withdrawals are generally among the fastest, often arriving within a few hours once the request is approved. Bank transfers may take one to three business days depending on your bank. Processing times can also vary based on account verification status and current transaction volumes.

Common reasons for a pending withdrawal include: identity or account verification still in progress, active bonus wagering requirements not yet completed, or a high volume of withdrawal requests at that time. If your withdrawal has been pending longer than the expected timeframe, contact the live chat support team with your withdrawal reference number for a prompt update.

Yes, minimum withdrawal amounts apply and vary by payment method. The exact PKR minimum for each option — JazzCash, Easypaisa, Raast, bank transfer — is displayed in the Withdrawal section of your account before you submit a request. All amounts are in PKR and there are no hidden platform-side withdrawal fees.
Category 7

Responsible Gaming & Safe Play

10wincom is committed to responsible gaming. The tools below are available to all players and are designed to help you stay in control of your time and budget. Gaming should always be entertainment — never a financial solution or coping mechanism.

10wincom provides several tools to help players manage their gaming activity responsibly:
  • Deposit limits — set daily, weekly, or monthly PKR caps on how much you can add to your account.
  • Session time reminders — receive alerts when you have been playing for a set period.
  • Self-exclusion — take a break from the platform for a defined period or permanently.
  • Reality checks — periodic on-screen reminders showing your session duration and net activity.
All tools are accessible from your account settings. Visit the Responsible Gaming page for full guidance.

Log in to your 10wincom account, go to Account Settings, and open the Responsible Gaming section. From there you can set a daily, weekly, or monthly deposit limit in PKR. Limit reductions take effect immediately. Increases go through a short cooling-off period to give you time to reconsider — this is intentional and is there to help you stay in control.

You can request a temporary break (cooling-off period) or a longer self-exclusion directly from your account settings under the Responsible Gaming section. During a self-exclusion period your account is suspended — you cannot log in, deposit, or place bets. If you need immediate help setting this up, the 24/7 live chat team can action a self-exclusion on your behalf right away.

If you feel your gaming is becoming a concern, the first step is to use the self-exclusion or deposit limit tools in your account. You can also reach the 10wincom support team via live chat at any time — they are trained to assist with responsible gaming requests without judgement. For additional independent support and guidance, you can also speak to a trusted friend, family member, or a professional counselling service in Pakistan.

Remember: Always set a budget before you play. Only use funds you can afford to spend as entertainment. Never chase losses. Take regular breaks. Gambling is for adults aged 18 and over only.

Ready to Play?

Still Have Questions? We Are Here 24/7

If you did not find your answer in the FAQ above, our support team is available around the clock via live chat. Or go ahead and create your free 10wincom account right now — registration takes under two minutes and your PKR balance is ready to use the moment you are done.

Register Free Account Log In See Promotions
Game Lobby Slot Games Live Casino Sports Betting Bingo Deposit PKR