These Terms and Conditions govern your use of 10wincom — our sports betting, casino, slots, bingo, and live gaming services. Please read them fully before registering or placing any bets. By creating an account you confirm you have read, understood, and agreed to everything outlined here.
Important: These terms apply to all 10wincom players in Pakistan. If you disagree with any section, you must not register or continue using this platform. For questions, contact our support team before proceeding.
These cards summarise the six most important areas of the 10wincom Terms and Conditions. Full detail for each area is in the main document below.
You must be 18 years or older to register at 10wincom. One account per person is permitted. You are responsible for the accuracy of all information provided at registration and for keeping your login credentials secure at all times.
All transactions at 10wincom are processed in PKR. Accepted payment methods include JazzCash, Easypaisa, Raast, bank transfer, debit cards, and mobile wallets. Withdrawals are processed back to the same payment method used for the original deposit where possible.
All bonuses at 10wincom are subject to wagering requirements, minimum odds, and time limits as stated in each individual promotion. Bonuses may not be transferred, sold, or exchanged for cash before wagering conditions are fully met.
All bets placed at 10wincom are final once confirmed. Odds are displayed at the time of placing and are the accepted price for that bet. 10wincom reserves the right to void bets placed in error or where a technical fault has resulted in incorrect odds being displayed.
Fraud, collusion, use of automated betting software, and any attempt to exploit technical errors or bonuses in bad faith are strictly prohibited. Accounts found engaging in prohibited activities will be suspended and winnings may be forfeited pending investigation.
10wincom provides deposit limits, session reminders, cooling-off periods, and self-exclusion tools to all players. These features are available in your account settings. Gaming should remain entertainment — use these tools freely and without hesitation when needed.
Welcome to 10wincom. These Terms and Conditions ("Terms") form a legally binding agreement between you ("the Player") and 10wincom ("we", "us", "the Platform") governing your access to and use of all services available at 10wincom.org, including sports betting, live casino, slot games, bingo, and all related promotional activities.
By completing registration on 10wincom, making a deposit, or placing a bet, you confirm that you have read these Terms in full, that you understand them, and that you agree to be bound by them. If you do not agree with any part of these Terms, you must not use 10wincom.
These Terms should be read alongside the Privacy Policy and the Responsible Gaming guidelines, both of which form part of your agreement with 10wincom. In the event of any conflict between documents, these Terms take precedence unless otherwise stated.
These Terms are published in English (Pakistan). All communications, disputes, and account interactions with 10wincom are conducted in English. If you are unsure about any clause, please contact our support team before registering.
To register and use 10wincom you must meet all of the following requirements at the time of registration and throughout your continued use of the platform:
By completing registration you warrant that all information you have submitted — including your name, date of birth, address, and payment details — is accurate, complete, and belongs to you. Providing false information is a serious breach of these Terms and may result in immediate account closure and forfeiture of any balance held.
Age Verification: 10wincom reserves the right to request identity documents at any time to verify your age and identity. Accounts may be suspended and withdrawals held pending satisfactory completion of verification. This is a standard protection measure and is not a reflection of any wrongdoing on your part.
Each player is permitted to hold one active account at 10wincom at any time. Creating duplicate accounts — whether under the same name, same payment method, same device, or same IP address — is prohibited. If duplicate accounts are identified, all accounts may be suspended and any bonuses claimed across multiple accounts will be voided.
You are solely responsible for maintaining the confidentiality of your username and password. Do not share your login credentials with anyone. 10wincom will never ask you for your password via chat, email, or phone. Any activity carried out from your account while logged in — even if performed by another person — is your responsibility unless you have reported unauthorised access to our support team promptly.
If your personal details change — including your phone number, email address, or payment account details — you must update your 10wincom account promptly. Outdated information can cause delays in withdrawal processing and identity verification. Contact support if you are unable to update certain fields directly.
An account with no login activity for a period of 12 consecutive months may be classified as inactive. 10wincom reserves the right to apply a small administrative fee to inactive accounts with a remaining balance, and to close accounts that have remained inactive for an extended period after providing reasonable notice to the registered email address.
All deposits and account balances at 10wincom are held and transacted in Pakistani Rupees (PKR). There is no currency conversion at any stage of your interaction with the platform.
10wincom currently supports the following deposit channels for Pakistani players:
The minimum deposit at 10wincom is PKR 500. Maximum deposit limits vary by payment method and account tier. Your account settings display your current applicable limits. Players may voluntarily set lower personal deposit limits through the Responsible Gaming tools in their account at any time.
Deposits must be made from payment accounts that belong to you personally. 10wincom does not accept deposits from third-party accounts. If a deposit is received from a payment account not registered in your name, the deposit may be reversed and your account suspended pending investigation.
10wincom does not charge fees on deposits. However, your mobile wallet provider or bank may apply their own transaction charges. Check with your payment provider before depositing if you are unsure.
Withdrawals are processed back to the payment method used for your most recent deposit where possible. If the original payment method is unavailable, our support team will work with you to find an appropriate alternative PKR withdrawal channel.
Before your first withdrawal, you must complete identity verification by providing a valid CNIC or equivalent identity document. This is a one-time process and does not affect subsequent withdrawal requests once completed. Withdrawals of funds deposited but not used in any betting or gaming activity may be subject to a review to ensure compliance with anti-money-laundering requirements.
Any active bonus funds or wagering requirements must be satisfied before bonus-derived winnings can be withdrawn. Your account balance displays real money and bonus money separately so you always know exactly what is withdrawable at any given time.
The 10wincom sportsbook covers Cricket, Pakistan Super League (PSL), T20 internationals, Football, Tennis, Basketball, Esports, Boxing, and more than 20 other sports disciplines. The following general betting rules apply across all sports markets.
A bet is only confirmed once you receive an on-screen confirmation and the amount has been deducted from your account balance. Bets are accepted at the odds displayed at the moment of placement. 10wincom reserves the right to refuse any bet before confirmation, in full or in part, at its sole discretion.
A bet may be declared void and stakes returned in the following circumstances:
Live in-play markets are available on selected Cricket, Football, and other major events. In-play odds update in real time and bets are subject to a brief processing delay to account for data feed latency. Once accepted, in-play bets are final. 10wincom is not responsible for discrepancies arising from delayed score or event data from third-party data providers.
Maximum single-event and accumulator winning limits apply and vary by sport and market type. These limits are displayed in the relevant help section of the sportsbook. 10wincom reserves the right to limit maximum stakes on individual markets for specific players or events at its discretion.
All bets are final once confirmed on screen. There is no cooling-off period for sports betting — please review your bet slip carefully before confirming, especially on accumulator bets with multiple selections.
10wincom offers Live Casino, Slot Games, and Bingo — all accessible from your single PKR account. The following rules apply to casino and game products.
All casino games at 10wincom are provided by established gaming software providers. Random Number Generator (RNG) games are independently certified to ensure fair outcomes. Live Casino games are hosted by real dealers in certified studio environments. 10wincom does not manipulate game outcomes.
In the event of a technical malfunction during a game session — including disconnection, game freeze, or software error — the round in progress at the time of the fault will be settled according to available server-side game data. Where complete data is unavailable, the round may be voided and stakes returned. 10wincom is not liable for losses arising from internet connectivity issues on the player's side.
Return to Player (RTP) percentages for slot games are set by the respective game providers and are typically displayed in the game's information panel. RTP is a theoretical long-term average and does not guarantee specific results in any individual session.
Live Casino table limits are displayed at the table before you join. By sitting at a table you accept the applicable minimum and maximum bet limits for that table. Live Casino sessions are subject to studio operating hours for certain tables — availability is shown in the Live Casino lobby.
Bingo room entry requires purchasing tickets at the stated PKR price per ticket for that room. Ticket purchases are non-refundable once a game round has commenced. Prize pools and winning conditions are displayed in each room before ticket purchase.
10wincom offers a range of promotions including welcome bonuses, reload offers, cashback deals, cricket-specific boosts, and accumulator insurance. Every active promotion is listed on the Promotions page with its specific terms clearly stated.
Attempting to abuse bonuses — including but not limited to registering multiple accounts to claim multiple welcome offers, using bonus funds in a way designed to meet wagering requirements with minimal risk, or coordinating with other players to exploit promotional terms — is strictly prohibited. Accounts found engaging in bonus abuse will have bonuses voided and accounts may be permanently closed.
If you have any questions about whether a specific betting strategy qualifies as bonus abuse under these Terms, please contact our support team before proceeding. We are happy to clarify.
The following activities are strictly prohibited on 10wincom and will result in account suspension, balance forfeiture, and potentially being permanently banned from the platform:
Fraud and Collusion: 10wincom uses dedicated fraud detection systems and human review processes. Suspicious betting patterns, unusual payment activity, and coordinated account behaviour are all investigated. Where fraud is confirmed, winnings will be forfeited and relevant information may be shared with payment processors and law enforcement where required.
10wincom collects and processes personal data provided during registration, verification, and account use in accordance with our Privacy Policy. By accepting these Terms you also consent to the data practices described in the Privacy Policy.
Your personal data is used to operate your account, process payments, verify your identity, communicate with you about your account, and provide customer support. 10wincom does not sell your personal data to third parties for marketing purposes.
Payment data is handled securely using SSL encryption. 10wincom does not store full card numbers on its servers. All payment processing is handled by certified payment service providers who operate under their own applicable security standards.
You have the right to request a copy of the personal data held about you, to request corrections, and to request deletion of your data subject to applicable legal obligations such as fraud prevention and financial record-keeping requirements. To exercise these rights, contact our support team.
10wincom is committed to providing a safe gaming environment. Gaming is intended to be an enjoyable form of entertainment. We encourage all players to manage their activity sensibly and to use the responsible gaming tools available in their account at any time.
All responsible gaming tools are accessible directly within your account settings without needing to contact support. For further information visit the Responsible Gaming page. 10wincom strictly enforces its 18+ age policy. Players under 18 are not permitted to register or play under any circumstances.
10wincom reserves the right to suspend, restrict, or permanently close any player account at its discretion, including but not limited to cases involving:
Where an account is closed due to a breach of these Terms, any bonus funds, pending withdrawals of winnings derived from prohibited activity, or balances under investigation may be withheld pending the outcome of a review. Real money deposits not implicated in prohibited activity will generally be returned through the original payment method.
Players who wish to close their account voluntarily for any reason — including responsible gaming — may do so by contacting support. Voluntary closures are processed promptly and any withdrawable real money balance will be returned.
10wincom provides its platform and services on an "as available" basis. While we make every reasonable effort to maintain uninterrupted service, we cannot guarantee that the platform will be available at all times and free from technical issues.
10wincom is not liable for:
Nothing in these Terms limits 10wincom's liability for fraud, gross negligence, or any other liability that cannot be excluded by applicable law. In all other circumstances, 10wincom's total liability to any player in connection with any single event or claim shall not exceed the value of the deposit or bet directly giving rise to that claim.
10wincom may update or amend these Terms and Conditions from time to time. Changes may be made to reflect new product features, payment methods, regulatory requirements, or operational adjustments. The date of the most recent update is displayed at the top of this page.
When material changes are made, registered players will be notified via the email address associated with their account. Continued use of the 10wincom platform after the notified effective date of any changes constitutes acceptance of the updated Terms. If you do not agree with any updated Terms, you must stop using the platform and contact support to arrange account closure.
We recommend bookmarking this page and checking back periodically, particularly before using new features or accepting new promotions, as specific terms may be updated to reflect those additions.
If you have any questions about these Terms and Conditions, need clarification on any clause, or want to discuss your account, our support team is available 24 hours a day, 7 days a week.
When contacting support about a specific Terms-related query, please have your account username and the relevant section reference ready so we can assist you as efficiently as possible.
Our support team responds to all email queries within 24 hours. Live chat responses are typically within a few minutes during peak hours. Support is available in English and can assist with all account, payment, and platform queries.